Guest Experience Lead — Salon Front Desk (Flexible Hours)

Hair Saloon; Richmond (VA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive salary

Employee discounts

Free food & snacks

Paid time off

Training & development

Paid vacations and holidays

Opportunities for growth with continuing education

Discounts on services and retail

Fun and engaging culture

Job summary

A men's grooming salon in Richmond, Virginia is seeking a Front Desk Attendant/Saloon Coordinator to deliver a first-class guest experience. In this role, you will manage guests' experiences from arrival to departure, ensuring top-notch customer service. Ideal candidates should be dependable, high-energy, and service-oriented. No prior experience is necessary, as training will be provided. Join us to grow your career in an engaging workplace that values loyalty and attention to detail.

Qualifications

• Dependable and present at work to help guests and teams.
• High-energy and service-oriented.
• Must be at least 16 years old.
• No experience necessary; training provided.

Responsibilities

• Manage and deliver a first-class experience according to standards.
• Role model the standard operating procedures.
• Handle guest transactions using a POS system.
• Manage guest traffic including phone calls and bookings.
• Follow cash procedures comfortably.
• Maintain cleanliness standards in the front of the house.
• Build lasting relationships with guests and staff.

Job description

A men's grooming salon in Richmond, Virginia is seeking a Front Desk Attendant/Saloon Coordinator to deliver a first-class guest experience. In this role, you will manage guests' experiences from arrival to departure, ensuring top-notch customer service. Ideal candidates should be dependable, high-energy, and service-oriented. No prior experience is necessary, as training will be provided. Join us to grow your career in an engaging workplace that values loyalty and attention to detail.