Guest Experience Lead & Sales Coach

NORTH AMERICAN WAX COMPANY LLC; San Ramon (CA); On-site; USD 23,419 - 26,174; Full time

Benefits offered by this job

Daily Pay

Employee Assistance Program

Referral Bonus

Team Member Assistance Fund

Culture Committee

Job summary

NORTH AMERICAN WAX COMPANY LLC is looking for a Lead Guest Service Associate in San Ramon, CA. This role involves delivering exceptional service while driving revenue. Responsibilities include training team members, greeting guests, and managing front-desk operations.

Ideal candidates will possess strong sales skills and excellent communication abilities. Benefits include health insurance, a 401k company match, and generous bonuses.

Qualifications

• Previous experience in retail, sales, or beauty industry is a plus.
• Availability to work evenings and weekends.

Responsibilities

• Assist in training Guest Service Associates.
• Greet guests and create a welcoming environment.
• Promote additional services, sell wax passes.
• Manage front-desk operations including cash handling.
• Maintain a clean, organized center appearance.

Skills

Sales and guest service skills

Leadership abilities

Communication skills

Interpersonal abilities

Education

High school diploma or GED

Job description

NORTH AMERICAN WAX COMPANY LLC is looking for a Lead Guest Service Associate in San Ramon, CA. This role involves delivering exceptional service while driving revenue. Responsibilities include training team members, greeting guests, and managing front-desk operations.

Ideal candidates will possess strong sales skills and excellent communication abilities. Benefits include health insurance, a 401k company match, and generous bonuses.