Guest Experience Lead — Retail Operations

GameStop; Stockbridge (GA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

401(k)

Paid time off

Dental insurance

Vision insurance

Health insurance

Bonus eligibility

Job summary

GameStop is seeking a Retail Keyholder in Stockbridge, Georgia, to assist the store management team in executing store activities and providing excellent guest service. Responsibilities include processing purchases, supervising Sales Associates, maintaining store organization, and promoting guest rewards. Ideal candidates hold a high school diploma and have at least 1 year of retail experience. GameStop offers competitive benefits including health insurance and participation in incentive programs.

Qualifications

• Must provide proof of identity and eligibility to legally work in the United States.
• Must be at least 18 years old.
• At least 1 year of retail sales, guest service, and/or management experience preferred.
• Video game knowledge preferred.
• Must be able to work alone and stand for up to 10 hours per day.

Responsibilities

• Assist store management in executing store activities and providing guest service.
• Process guest purchases accurately via the POS system.
• Promote GameStop’s guest benefits like Pro Rewards.
• Conduct store inventory counts and maintain a clean environment.
• Supervise and delegate tasks to Sales Associates in absence of management.

Skills

Exceptional guest service skills

Communication skills

Basic math skills

Problem-solving skills

Self-motivation

Education

High school diploma or equivalent

Tools

Point-of-Sale (POS) system

Job description

GameStop is seeking a Retail Keyholder in Stockbridge, Georgia, to assist the store management team in executing store activities and providing excellent guest service. Responsibilities include processing purchases, supervising Sales Associates, maintaining store organization, and promoting guest rewards. Ideal candidates hold a high school diploma and have at least 1 year of retail experience. GameStop offers competitive benefits including health insurance and participation in incentive programs.