Guest Experience Lead (Host/Cashier/Busser)

Black Bear Diner; San Antonio (TX); Presencial; USD 17.000 - 25.000; Jornada completa

Descripción de la vacante

Black Bear Diner in San Antonio, TX is seeking a Server Support Team member to ensure guests have a positive experience. You will greet guests warmly, seat them according to preferences, and assist with take-out orders and POS transactions.

Responsibilities include processing payments, closing checks, maintaining clean dining areas, and supporting servers with setup and reset tasks throughout shifts.

Formación

• Experience in hospitality or customer service preferred.
• Ability to greet guests warmly and manage seating while balancing flow.
• Wamiliar with taking orders, processing payments, and closing checks.

Responsabilidades

• Take food and beverage orders from guests requesting take out service and enter orders in our point-of-sale system.
• Process payments correctly and efficiently; close checks and thank guests for their visit.
• Seat guests based on preferences and manage waiting times during peak periods.
• Maintain clean entrance, lobby, dining room, and restrooms; restock service stations as needed.
• Assist servers with tables, bus tubs, and resetting tables promptly throughout the shift.
• Be available to fill in as needed to ensure smooth and efficient operation.

Conocimientos

Patience

Good sense of humor

Enthusiastic

Calm under pressure

Multi-tasking

Herramientas

POS system

Descripción del empleo

Black Bear Diner in San Antonio, TX is seeking a Server Support Team member to ensure guests have a positive experience. You will greet guests warmly, seat them according to preferences, and assist with take-out orders and POS transactions.

Responsibilities include processing payments, closing checks, maintaining clean dining areas, and supporting servers with setup and reset tasks throughout shifts.