Guest Experience Lead: Growth & Benefits

McDonald's; Cedar Hills (UT); On-site; USD 11,021,000 - 17,909,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401k with match

Paid time off

Job summary

McDonald's Guest Experience Leader in a corporate-owned restaurant is seeking an energetic team member. You will greet guests, help with ordering, and ensure guests receive prompt, friendly service in a fast-paced setting.

You will assist guests at self-serve kiosks, handle requests, and collaborate with the crew to maintain high standards. Benefits include medical, vision, 401k, and growth opportunities.

Qualifications

• Greet guests and take orders.
• Assist guests with using ordering kiosks.
• Support guests needing extra help.
• Follow up to ensure satisfaction and offer further assistance.

Responsibilities

• Provide friendly, accurate order taking.
• Assist guests with kiosk usage and self-ordering.
• Address concerns and resolve issues promptly.
• Coordinate with team to ensure smooth service.
• Promote McDonald’s benefits and programs to guests.

Skills

Guest greeting

Kiosk assistance

Team communication

Customer service

Problem solving

Tools

POS system

Job description

McDonald's Guest Experience Leader in a corporate-owned restaurant is seeking an energetic team member. You will greet guests, help with ordering, and ensure guests receive prompt, friendly service in a fast-paced setting.

You will assist guests at self-serve kiosks, handle requests, and collaborate with the crew to maintain high standards. Benefits include medical, vision, 401k, and growth opportunities.