Guest Experience Lead, Golf & Entertainment

Topgolf; Charlotte (NC); On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

Health, dental, vision

401(k) playmaker match

Paid time off

Free mental well-being platform

Free game play

Discounted food and retail

Weekly Playmaker meals

Job summary

Topgolf in Charlotte, NC is hiring for hourly Golf Service Associate roles. You’ll welcome players, assist with reservations and provide current promotions and venue information.

You’ll also help with golf clubs and keep the space clean and inviting, while upholding safety and sanitation standards. We offer competitive hourly wages, tips for certain positions, benefits, and flexible day, night, and weekend shifts.

Qualifications

• Must have a positive attitude and a willingness to work as part of a team.
• Focus on delivering an exceptional player experience and hospitality.
• Ability to thrive in a fast-paced, high-energy entertainment venue.

Responsibilities

• Greet players, check-in and assist with reservations.
• Provide venue information, promotions and current offers to players.
• Assist with golf clubs and equipment to ensure players have the right gear.
• Keep the venue clean, organized and welcoming for guests.
• Uphold safety and sanitation standards in the guest services area.
• Live Topgolf values: Fun, One Team, Excellence, Courage, Caring.

Skills

Positive attitude

One team mentality

Player focus

Calm under pressure

Hospitality/entertainment experience (

Job description

Topgolf in Charlotte, NC is hiring for hourly Golf Service Associate roles. You’ll welcome players, assist with reservations and provide current promotions and venue information.

You’ll also help with golf clubs and keep the space clean and inviting, while upholding safety and sanitation standards. We offer competitive hourly wages, tips for certain positions, benefits, and flexible day, night, and weekend shifts.