Guest Experience Lead (GEL)

McDonald’s; Missouri; On-site; USD 60,000 - 80,000; Part time

Job summary

An established industry player is seeking enthusiastic Guest Experience Leaders to enhance customer interactions and create memorable experiences. This role offers a fantastic opportunity to develop essential skills while working in a dynamic team environment. With flexible hours and a focus on personal growth, you will enjoy competitive pay and exceptional benefits, including medical coverage and paid time off. Join a team that values your contributions and supports your ambitions, making it the perfect place for your first job or a stepping stone in your career. If you’re ready to make a positive impact and grow with us, we want to hear from you!

Benefits

Medical Coverage

Dental Coverage

Vision Coverage

Paid Time Off

Education Assistance

Qualifications

• Outstanding attitude and willingness to learn in a fast-paced environment.
• Ability to excel in teamwork and customer interactions.

Responsibilities

• Greet guests and assist them with their orders and needs.
• Ensure customer satisfaction and handle any concerns.

Skills

Customer Service

Communication

Teamwork

Problem Solving

Education

High School Diploma

Job description

This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA. This franchisee owns a license to use McDonald’s logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald’s USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald’s USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervision, staffing, and scheduling employees. McDonald’s USA has no control over employment matters at the restaurant. McDonald’s USA will not receive a copy of your employment application and it will not be involved in any employment decisions, including whether you receive an interview for the job or whether you are hired.

Description:

We are committed to being America's best first job. Let's talk. Make your move.

Requirements:

***NOW STARTING AT $15/HR***

**Scholarships Available for seniors and current college students for next spring!!**

We believe in letting you do you. If you're looking for a part-time job that supports your full-time ambition, you've come to the right place. And right now, we have an awesome opportunity for Guest Experience Leaders to work in our restaurant between the hours of 7am and 7pm. The Guest Experience Leader gets to create feel-good moments every day with customers by:

1. Greeting guests and communicating with them while ordering
2. Offering help with using the ordering kiosks
3. Offering assistance to those in need of some extra hands
4. Checking with them once they have their food to make sure they’re satisfied, or to see if they need anything else
5. Ensuring kids receive a kid treat
6. Handling any concerns
7. Communicating with the restaurant team to provide feedback and recommendations

All you'll need is an outstanding attitude, willingness to learn and grow, and the capability to excel in a fast-paced, team environment. We'll teach you the rest. We offer great pay, tremendous benefits, and a chance to grow like you wouldn’t believe. Sound good? Give us a try! You must be 18 years of age or older to work as a Guest Experience Leader at an operated McDonald's restaurant.

Additional Info:

A job as a Guest Experience Leader at McDonald’s gives you the chance to grow your skills and meet great people while earning some outstanding benefits opportunities along the way. Those can include:

• Medical, dental, and vision coverage
• Earned PTO (Paid Time Off) every 90 days
• Unpaid Leaves of Absence
• Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance, and English classes as a second language

This job posting contains some information about what it is like to work in a McDonald’s restaurant, but it is not a complete job description. People who work in a McDonald’s restaurant perform several different tasks every day, and this posting does not list all of the essential functions of this job.

By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA. I understand that this franchisee is a separate company and a separate employer from McDonald’s USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing, and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald’s USA will not receive a copy of my employment application and will not be involved in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.