Guest Experience Lead (GEL)

McDonald's; Anna (TX); On-site; USD 1,515,000 - 2,066,000; Part time

Benefits offered by this job

Free meals and discounts

Education through Archways to Opport. 

Good Grades Bonuses

Referral bonuses

Health, dental, and vision coverage

Flexible scheduling

Job summary

McDonald's Guest Experience Leader in Texas is seeking motivated individuals for a part-time role with hours between 8am and 8pm. You will greet guests, assist with ordering and kiosks, and help ensure a positive guest experience by responding to needs and feedback.

You’ll join a team that values energy, service, and learnable skills, with access to education programs, meal benefits, and scheduling flexibility. Must be 16 or older and ready to grow with us.

Qualifications

• Part-time opportunities between 8am and 8pm.
• Positive attitude and willingness to learn and grow.
• Ability to work in a fast-paced, team environment.

Responsibilities

• Greeting guests and communicating with them while ordering.
• Assisting guests with using the ordering kiosks.
• Providing help to guests who need extra hands.
• Checking with guests after they receive their food to ensure satisfaction.
• Ensuring kids receive a kid treat when appropriate.
• Handling guest concerns and passing feedback to the team.
• Collaborating with restaurant staff to improve guest experience.

Skills

Customer service

Communication

Teamwork

Job description

Description

McDonald's Works for Me.

I'm going places. I want to have fun, I like to be challenged, and I need a schedule that works for me.

The Job for Me - Get a job that fits your life, inspires your best, and moves you forward. Choose your hours. Pursue your education. Build your skills and be yourself.

The Team for Me - Our people want to say YES - to working with energy and purpose, learning new skills, serving delicious food and creating feel-good moments with our guests. Does this sound like you? You'll fit right in.

The Place for Me - From here, you can go further than you thought possible. Reach your goals and build your future with college tuition assistance, high school completion programs, English language courses and valuable job skills.

We are committed to being America's best first job. Let's talk. Make your move.

See a day in the life of a Guest Experience Lead at McDonald's

https://www.youtube.com/watch?v=DiaN61vWY3A&feature=youtu.be

Requirements

We believe in letting you do you. If you're looking for a part-time job that supports your full-time ambition, you've come to the right place. And right now we have an awesome opportunity for Guest Experience Leaders to work in our restaurant between the hours of 8am and 8pm. The Guest Experience Leader gets to create feel-good moments everyday with customers by:

• Greeting guests and communicating with them while ordering


• Offering help with using the ordering kiosks


• Offering assistance to those in need of some extra hands


• Checking with them once they have their food to make sure they're satisfied, or to see if they need anything else


• Ensuring kids receive a kid treat


• Handling any concerns


• Communicating with the restaurant team to provide feedback and recommendations

All you'll need is an outstanding attitude, willingness to learn and grow and the capability to excel in a fast-paced, team environment. We'll teach you the rest. We offer great pay, tremendous benefits and a chance to grow like you wouldn't believe. Sound good? Give us a try! You must be 16 years of age or older to work as a Guest Experience Leader at corporate owned and operated McDonald's restaurant.

Additional Info

A job as a Guest Experience Leader at a McDonald's Corporate owned restaurant gives you the chance to grow your skills and meet great people, while earning some outstanding benefits opportunities along the way. Those can include:

• Free and discounted meal deals


• Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance and English classes as a second language


• Good Grades Bonuses


• Referral Bonuses


• Medical, dental and vision coverage availability


• Paid Leaves of Absence


• Retirement/Savings/Invest Plans


• Service awards


• Employee Resource Connection


• Flexible Scheduling

This job posting contains some information about what it is like to work in a McDonald's restaurant, but it is not a complete job description. People who work in a McDonald's restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.

By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald's USA. I understand that this franchisee is a separate company and a separate employer from McDonald's USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that I need to contact the franchise organization for information about its privacy practices.

McDonald's Corporation and McDonald's USA, LLC (the \"Company\") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact [e-mail] if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald’s corporate-owned restaurant to which you are applying.

McDonald's and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at https://news.mcdonalds.com/news-releases/news-release-details/prioritizing-health-safety-and-community-mcdonalds-shares.