Guest Experience Lead (Front of House)

Big Grove Brewery; Solon, Northern (OH, KY); Hybrid; USD 16,531,000 - 22,042,000; Full time

Job summary

Big Grove Brewery is seeking Front of House teammates committed to Relentless Hospitality. You will greet guests warmly, manage bar and service areas, and collaborate across shifts to ensure a seamless guest experience.

Roles include bartender, server, host, merch utility, shift manager, and runner, with opportunities based on experience and values. You will work in a fast-paced, guest-focused environment, supporting a culture deck, core values, and continuous improvement.

Qualifications

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Responsibilities

• Deliver Relentless Hospitality to all guests seated at the bar and responsible for the guest experience.
• Have an in-depth understanding of our food and beverage menus.

Education

High school diploma or equivalent

Job description

Big Grove Brewery is seeking Front of House teammates committed to Relentless Hospitality. You will greet guests warmly, manage bar and service areas, and collaborate across shifts to ensure a seamless guest experience.

Roles include bartender, server, host, merch utility, shift manager, and runner, with opportunities based on experience and values. You will work in a fast-paced, guest-focused environment, supporting a culture deck, core values, and continuous improvement.