Guest Experience Lead, Front of House

Steel City Pizza Co.; Northern (KY); Hybrid; USD 26,000 - 38,000; Full time

Job summary

Steel City Pizza Company is hiring for Front of House roles including servers, hosts and bartenders. If you enjoy caring for guests, creating memorable experiences, and leading with service, you may be a fit. We value ownership, guest focus, and teamwork in a fast-paced setting.

Open interviews Mon-Thu 2:00PM - 4:00PM. We offer a professional environment where initiative and care are appreciated and hospitality is taken seriously.

Qualifications

• Front of House experience is a plus.
• Strong guest interaction and service orientation.
• Ability to stay calm and focused during busy periods.

Responsibilities

• Welcome guests and set the tone for their visit.
• Guide guests through the menu and take care of their needs.
• Create and serve drinks with professionalism and care.
• Manage your section, station, or bar with awareness and pacing.
• Support teammates to keep service flowing smoothly.

Skills

Hospitality

Customer service

Teamwork

Communication

Job description

Steel City Pizza Company is hiring for Front of House roles including servers, hosts and bartenders. If you enjoy caring for guests, creating memorable experiences, and leading with service, you may be a fit. We value ownership, guest focus, and teamwork in a fast-paced setting.

Open interviews Mon-Thu 2:00PM - 4:00PM. We offer a professional environment where initiative and care are appreciated and hospitality is taken seriously.