Guest Experience Lead — Front of House

Sonic Drive-In; El Paso (TX); On-site; USD 17,000 - 21,000; Full time

Job summary

Buffalo Wild Wings GO is seeking a Front of House Team Member to drive an energetic guest experience and deliver memorable dining events. You will guide guests through the menu, share recommendations, and ensure every visit feels like a great gameday moment.

Responsibilities include greeting guests, maintaining a clean dining area, anticipating needs, working with kitchen and bar staff for timely orders, handling payments, and supporting teammates during busy periods to uphold a lively,

Qualifications

• Fosters a vibrant, inviting atmosphere for every guest.
• Shows strong organizational skills and attention to detail.
• Delivers outstanding service consistently.

Responsibilities

• Warmly welcome guests and manage all aspects of the dining experience with enthusiasm.
• Provide expert knowledge of the menu and offer personalized recommendations.
• Keep the dining area clean, presentable, and ready to host guests at all times.
• Anticipate guest needs and resolve concerns quickly to sustain satisfaction.
• Coordinate with kitchen and bar staff to ensure accurate and prompt orders.
• Process payments efficiently and conduct transactions with integrity.
• Support teammates during peak hours to maintain smooth service.

Skills

Customer service

Teamwork

Detail-oriented

Job description

Buffalo Wild Wings GO is seeking a Front of House Team Member to drive an energetic guest experience and deliver memorable dining events. You will guide guests through the menu, share recommendations, and ensure every visit feels like a great gameday moment.

Responsibilities include greeting guests, maintaining a clean dining area, anticipating needs, working with kitchen and bar staff for timely orders, handling payments, and supporting teammates during busy periods to uphold a lively,