Guest Experience Lead - Front & Back of House

Nafi Recruiting; Green Brook Township (NJ); On-site; USD 17,000 - 22,000; Part time

Job summary

Dunkin Donuts in Green Brook Township, New Jersey is looking for Front of House/Back of House staff to support our restaurant team. Depending on placement, you may greet guests, escort them to tables, communicate requests to kitchen staff, and present checks at the end of meals.

Responsibilities include handling reservations, addressing guest concerns with empathy, assisting during peak periods, and coordinating with kitchen staff to ensure smooth service.

Qualifications

• Experience in hospitality or food service preferred.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Manage walk-in, online and telephone reservations.
• Respond quickly and politely to customer concerns.
• Support colleagues during busy periods (taking orders, serving, clearing tables).
• Liaise with kitchen staff to ensure efficient service.

Skills

Customer service

Communication

Teamwork

Job description

Dunkin Donuts in Green Brook Township, New Jersey is looking for Front of House/Back of House staff to support our restaurant team. Depending on placement, you may greet guests, escort them to tables, communicate requests to kitchen staff, and present checks at the end of meals.

Responsibilities include handling reservations, addressing guest concerns with empathy, assisting during peak periods, and coordinating with kitchen staff to ensure smooth service.