Guest Experience Lead - Flexible Schedule & Tuition Support

McDonald's; New Providence (NJ); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

Paid sick leave

College tuition assistance

Training and advancement opportunities

Employee discounts and free meals

Up to $3,000 tuition assistance

Job summary

McDonald’s—operated by an independent franchisee—seeks a Guest Experience Lead in New Providence, NJ. You will welcome guests, check in with them, and help create a positive dining environment while supporting a fast-paced team.

Perks include competitive pay starting at $15.49 to $17.00 per hour, flexible scheduling, tuition assistance, and advancement opportunities. You’ll join a team focused on service, education, and delivering great experiences.

Qualifications

• Humble, hospitable demeanor.
• Passion for helping and serving others.
• Desire to learn and grow.
• Excellent communication and ability to anticipate customer needs.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Lead the guest experience: check in with guests and ensure they are enjoying themselves.
• Handle guest concerns and provide solutions to their satisfaction.
• Work with your team to maintain a welcoming, friendly, and clean restaurant environment.
• Promote promotions and benefits of using the McDonald’s App, Mobile Order & Pay features.

Skills

Hospitable demeanor

Customer service passion

Willingness to learn

Effective communication

Multitasking

Job description

McDonald’s—operated by an independent franchisee—seeks a Guest Experience Lead in New Providence, NJ. You will welcome guests, check in with them, and help create a positive dining environment while supporting a fast-paced team.

Perks include competitive pay starting at $15.49 to $17.00 per hour, flexible scheduling, tuition assistance, and advancement opportunities. You’ll join a team focused on service, education, and delivering great experiences.