Guest Experience Lead

Koy Grill LLC; United States; On-site; USD 20,664 - 27,552; Full time

Benefits offered by this job

Employee discounts

Flexible schedule

Free food & snacks

Opportunity for advancement

Paid time off

Job summary

A fast-paced Mediterranean restaurant is seeking dedicated team members to provide outstanding customer service and enhance guest experiences. The role involves greeting guests, taking orders, upselling menu items, and maintaining a clean dining environment. Candidates should possess strong customer service, communication skills, and digital tool proficiency. Opportunities for advancement and employee benefits are available.

Qualifications

• Self-starter with an entrepreneurial mindset.
• Must have a commitment to long-term employment (at least one year).
• Must have reliable, punctual attitude.

Responsibilities

• Greet and seat guests with a warm and friendly attitude.
• Take accurate food and beverage orders and enter them into the POS system.
• Ensure timely delivery of food and beverages to guests.
• Utilize team communication tools to stay updated.
• Demonstrate a long-term commitment to growing with the restaurant.

Skills

Strong sales skills

Customer service skills

Communication skills

Ability to multitask

Reliability

Tools

Toast POS

OpenTable

WhatsApp

Job description

A fast-paced Mediterranean restaurant is seeking dedicated team members to provide outstanding customer service and enhance guest experiences. The role involves greeting guests, taking orders, upselling menu items, and maintaining a clean dining environment. Candidates should possess strong customer service, communication skills, and digital tool proficiency. Opportunities for advancement and employee benefits are available.