Guest Experience & Kitchen Support Specialist

Southern Rock Restaurants; Muncie (IN); On-site; USD 17,000 - 21,000; Full time

Job summary

Southern Rock Restaurants seeks an Hourly Team Member for a franchised McAlister’s Deli in Muncie, IN. The role encompasses duties across food service and kitchen support, with opportunities to rotate among positions.

You will assist in delivering great guest experiences, maintain sanitation and safety standards, and support management with daily tasks. This is an hourly entry position with varied responsibilities.

Responsibilities

• Delivers orders to guests in the dining room and ensures they have what they need.
• Refill drinks and respond to guest requests after the food has been delivered.
• Protects establishment and guests by adhering to sanitation and safety policies.
• Other duties as requested by management.
• Prepares dining room for guests by cleaning tables and chairs.
• Maintains table setting by removing plates as completed and being alert to guest spills or other special needs.
• Maintains dining room by cleaning chairs and tables, sweeping floors and removing trash, and cleaning up spills.
• Protects establishment and guests by adhering to sanitation and safety policies.
• Other duties as requested by management.
• Ensures the availability of clean dishes by washing dishes, pots, pans, and flatware.
• Prepares dish area and kitchen for next shift by cleaning and restocking.
• Unloads and stores deliveries as needed.
• Sweeps and mops floors, especially in the event that items are broken or spilled.
• Takes out the trash and rinses garbage cans.
• Protects establishment and guests by adhering to sanitation and safety policies.
• Other duties as requested by manager.
• Prepares foods for cooking based on prep lists and manager directions.
• Prepares food of consistent quality with recipe cards and production and portion standards.
• Cleans and sanitizes station at beginning and end of shift which may include light dishwashing.
• Protects establishment and guests by adhering to sanitation and safety policies.
• Other duties as requested by management.
• Maintains food preparation areas, cooking surfaces and utensils.
• Manages sanitation, health and safety standards in work areas.
• Reads food orders and/or receives verbal instructions required and prepares orders quickly and accurately.
• Cleans and restocks station at the beginning and end of each shift, preps additional items as necessary.
• Ensures prepared food meets quality and quantity requirements.
• Protects establishment and guests by adhering to sanitation and safety policies.
• Other duties as requested by management.

Job description

Southern Rock Restaurants seeks an Hourly Team Member for a franchised McAlister’s Deli in Muncie, IN. The role encompasses duties across food service and kitchen support, with opportunities to rotate among positions.

You will assist in delivering great guest experiences, maintain sanitation and safety standards, and support management with daily tasks. This is an hourly entry position with varied responsibilities.