Guest Experience Houseperson — Public Spaces & Service

Oxford Suites & Hotels; Chico (CA); On-site; USD 17,000 - 19,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) with profit sharing

Generous paid time off

Exclusive property discounts

Ongoing training and career growth

Job summary

Oxford Collection of Hotels is seeking a detail-oriented House Person to maintain Four-Diamond standards across public spaces and back-of-house areas at our Chico property. You will support housekeeping and operations by keeping corridors, lobbies, and amenities immaculate and guest-ready, including restrooms and pool areas.

The role emphasizes delivering high-quality service, assisting with events, and ensuring guest comfort with strong attention to detail and professionalism in a fast-paced

Qualifications

• Proactive guest-focused service in a luxury/hospitality setting.
• Attention to cleanliness and organization in public areas.
• Professional appearance and positive, can-do attitude.

Responsibilities

• Maintain pristine cleanliness in all public areas including lobbies, hallways, restrooms, and entrances.
• Assist with delivering supplies, setting up for events, and responding to guest requests.
• Greet guests with warmth, provide directions, and manage luggage and deliveries.

Skills

Customer Service

Detail Orientation

Professional Appearance

Time Management

Team Orientation

Stress Management

Education

High School Diploma or GED

Job description

Oxford Collection of Hotels is seeking a detail-oriented House Person to maintain Four-Diamond standards across public spaces and back-of-house areas at our Chico property. You will support housekeeping and operations by keeping corridors, lobbies, and amenities immaculate and guest-ready, including restrooms and pool areas.

The role emphasizes delivering high-quality service, assisting with events, and ensuring guest comfort with strong attention to detail and professionalism in a fast-paced