Guest Experience Houseperson

HOSPITALITY AMERICA, INC.; Baton Rouge, Northern (LA, KY); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive salary

Bonus

Top training and growth

Medical, dental, vision

Paid holidays

401k

Fun work environment

Job summary

Hospitality America, Inc. seeks a friendly, detail-oriented Houseperson for Hampton Inn and Suites Downtown Baton Rouge to maintain cleanliness of common areas and support housekeeping operations, ensuring guest spaces are inviting and well-presented.

You will assist with setting up rooms and events, manage supplies, and handle guest requests, while upholding our standards of service. This role offers a competitive salary in a team-oriented environment.

Qualifications

• Experience in a Houseperson or Room Attendant role in a hotel or similar environment preferred.
• Must have attention to detail with the ability to be thorough in your work.
• Must be able to work independently while maintaining timelines.

Responsibilities

• Maintain Cleanliness and Presentation: Ensure the highest standards of cleanliness and aesthetics in common areas, including corridors, lobbies, and public spaces, by performing regular cleaning, vacuuming, dusting, and maintaining the overall appearance.
• Support Housekeeping Operations: Assist the housekeeping team in promptly responding to guest requests for additional supplies, ensuring a well-stocked and organized inventory of items like towels, linens, and amenities.
• Set Up and Break Down: Prepare meeting rooms, event spaces, and public areas for various functions, including arranging furniture, setting up equipment, and swiftly restoring spaces to their original layout post-events.
• Trash and Waste Management: Collect and dispose of trash, maintaining cleanliness in common areas, and ensuring proper disposal in designated areas following established procedures.
• Maintenance Support: Identify and report any maintenance issues or repair needs in common areas to the appropriate department, assisting with minor maintenance tasks when necessary.
• Customer Service: Engage courteously with guests, offering assistance or information when required, and ensuring their needs are met in a friendly and professional manner.

Skills

Attention to detail

Independent worker

Customer service

Job description

Hospitality America, Inc. seeks a friendly, detail-oriented Houseperson for Hampton Inn and Suites Downtown Baton Rouge to maintain cleanliness of common areas and support housekeeping operations, ensuring guest spaces are inviting and well-presented.

You will assist with setting up rooms and events, manage supplies, and handle guest requests, while upholding our standards of service. This role offers a competitive salary in a team-oriented environment.