Guest Experience Housekeeping Lead

Claremont Companies, Inc.; Brookline (MA); In loco; USD 42.000 - 62.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with Employer Match

Vacation and Holiday Pay

Sick Pay

Employee Assistance Program

Tuition Reimbursement

Flexible Spending Account

Long Term Disability

Group Term Life Insurance

Descrizione del lavoro

Claremont Companies in Massachusetts seeks a Housekeeping Supervisor to oversee the cleaning of guestrooms and public areas, coordinate daily housekeeping tasks and uphold standard operating procedures. You will assist the Executive Housekeeper and ensure timely responses to guest needs while maintaining safety and security protocols.

The role requires supervisory experience and hospitality background, with responsibilities spanning room allocations, deep cleaning tasks, and collaboration with

Competenze

• 1 year in a supervisory role
• 3 years in hospitality

Mansioni

• Supervising room attendants to deliver guest satisfaction
• Coordinate daily housekeeping operations and assignments
• Allocate rooms and deep cleaning tasks to team members
• Ensure housekeeping standards across guest rooms, corridors and back-of-house areas
• Handle guest requests and VIP amenities and communicate with relevant teams
• Inspect guest bedrooms to ensure standards are met
• Report maintenance issues to Engineering/Maintenance
• Assist Executive Housekeeper with training and department needs
• Represent team needs within the hotel and maintain good relationships with other departments
• Adhere to hotel security, fire regulations and health and safety laws

Descrizione del lavoro

Claremont Companies in Massachusetts seeks a Housekeeping Supervisor to oversee the cleaning of guestrooms and public areas, coordinate daily housekeeping tasks and uphold standard operating procedures. You will assist the Executive Housekeeper and ensure timely responses to guest needs while maintaining safety and security protocols.

The role requires supervisory experience and hospitality background, with responsibilities spanning room allocations, deep cleaning tasks, and collaboration with