Guest Experience Housekeeping Aide

Puget Sound Hospitality; Seattle (WA); In loco; USD 28.000 - 39.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, dental, vision

Life and AD&D insurance

6 paid holidays

401(k) retirement plan

Marriott employee room rates

Discounted ORCA pass

Free employee parking

Descrizione del lavoro

The Residence Inn by Marriott Seattle/University District, managed by Puget Sound Hospitality, seeks a Housekeeping Aide to join our team near the University District in Seattle. You will support daily housekeeping duties across guest areas, ensuring brand standards and guest satisfaction.

We offer a comprehensive benefits package after 60 days, a 24/7 operation with flexible shifts, and opportunities for advancement within our five-hotel portfolio. This role is on-site in Seattle, WA.

Competenze

• Ability to work both AM and/or PM shifts as needed.
• Assist guests with luggage
• Maintain communication with front desk/maintenance/housekeeping supervisor/manager using a 2-way radio
• Knowing and providing information about property facilities
• Knowing how to listen, apologize, and get help when guests encounter problems
• Maintain exceptional standards of cleanliness
• Adhere to grooming and uniform standards
• Delivering amenities and linen to guests upon request
• Setting up baby cribs, and sofa beds
• Using special equipment and machines safely
• Use chemicals following the proper procedures and safety equipment
• Provide the best possible customer service to our guests
• Maintain a positive attitude during difficult or stressful situations
• Ability to multi-task and fulfill several demands in a short time frame
• Report any unsafe work practices
• Must be able to lift up to 30lbs, stand, squat, bend, and push cleaning machines and/or carts. Must be able to follow and complete a detailed checklist each shift.
• Must be team oriented
• Must have strong communication skills

Mansioni

• Follow a daily detailed checklist to complete the following:
• Remove soiled linen and terry from housekeeping carts
• Remove garbage from housekeeping carts and replace with new liner
• Deliver supplies to housekeepers in a timely manner
• Deliver items to guest rooms upon request from guests or the front desk using brand service standards
• Maintain cleanliness of guest hallways by vacuuming, dusting, and reporting damage to maintenance
• Maintain cleanliness of housekeeping storage and work areas by removing garbage, laundry, dirty dishes, and restocking supplies
• Wash and return glasses to housekeepers using proper equipment and sanitization processes according to brand standards
• Maintain cleanliness of main garbage/recycling area of the hotel
• Maintain cleanliness of public areas including Lobby and entrance, Business center
• Public restrooms, driveway and surrounding sidewalks, Parking lot/Parking garage, guest and employee smoking area, fitness center, pool, elevator and elevator tracks, stairs
• Empty and clean garbage and recycling receptacles
• Maintain cleanliness of the Administrative offices

Conoscenze

Excellent communication

Customer service

Team oriented

Multitask

Flexibility

Descrizione del lavoro

The Residence Inn by Marriott Seattle/University District, managed by Puget Sound Hospitality, seeks a Housekeeping Aide to join our team near the University District in Seattle. You will support daily housekeeping duties across guest areas, ensuring brand standards and guest satisfaction.

We offer a comprehensive benefits package after 60 days, a 24/7 operation with flexible shifts, and opportunities for advancement within our five-hotel portfolio. This role is on-site in Seattle, WA.