Guest Experience House Attendant

Ascent-Hospitality-Managemen; West Lafayette (IN); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life Insurance

401k with employer MATCH

Paid PTO

Uniforms Provided

Job summary

Ascent Hospitality is seeking a House Attendant to maintain cleanliness of guest floors and public spaces, including fitness center and meeting rooms as needed. The role supports Room Attendants and Laundry, under supervision of the Housekeeping leadership, ensuring excellent guest experiences.

Candidates should have strong customer service skills, be a team player, and flexible to shifts and holidays. Health benefits and uniforms are provided per company policy.

Qualifications

• Ability to understand, read, write and speak basic English.
• Excellent customer service skills.
• Ability to work effectively as a part of a team.
• Ability to work flexible shifts and Holidays

Responsibilities

• Clean, vacuum hallways, lobbies, and public spaces.
• Maintain cleanliness of fitness center and meeting rooms as applicable.
• Assist Room Attendants and support Laundry as needed.
• Stock and organize supply carts and storage areas.
• Provide a friendly greeting to guests and use guest names when entering rooms.
• Ensure timely response to guest requests (within 10 minutes).

Skills

Excellent customer service

Teamwork

English proficiency

Flexibility

Education

High school diploma or equivalent

Job description

Ascent Hospitality is seeking a House Attendant to maintain cleanliness of guest floors and public spaces, including fitness center and meeting rooms as needed. The role supports Room Attendants and Laundry, under supervision of the Housekeeping leadership, ensuring excellent guest experiences.

Candidates should have strong customer service skills, be a team player, and flexible to shifts and holidays. Health benefits and uniforms are provided per company policy.