Guest Experience Host — Warm Welcomes & Service Excellence

TGI Fridays - 2632; Orlando (FL); On-site; USD 16,531 - 22,041; Full time

Job summary

TGI Fridays - 2632 in Orlando, Florida is seeking a Host(ess) to create a welcoming atmosphere for Guests. Responsibilities include greeting incoming Guests, managing seating arrangements, and providing them with necessary information about promotions. Candidates must possess strong communication skills and be able to work in a fast-paced environment, ensuring a high-quality service experience throughout their visit. The role demands physical stamina and a friendly demeanor to enhance guest interactions.

Qualifications

• Must possess strong conversational skills to engage with Guests.
• Ability to read and understand menus.
• Communicate effectively with the team regarding Guest needs.
• Must be able to stand and walk during the entire shift.
• Ability to carry trays or supplies weighing up to 30 lbs.

Responsibilities

• Greet Guests warmly and ensure a positive dining experience.
• Manage the flow of Guests in dining areas and provide wait times.
• Respond to Guest needs and requests promptly.

Skills

Natural conversation skills

Ability to read menus

Clear communication

Ability to hear in loud environments

Physical stamina (stand/walk for shift)

Ability to carry trays (10-30 lbs.)

Job description

TGI Fridays - 2632 in Orlando, Florida is seeking a Host(ess) to create a welcoming atmosphere for Guests. Responsibilities include greeting incoming Guests, managing seating arrangements, and providing them with necessary information about promotions. Candidates must possess strong communication skills and be able to work in a fast-paced environment, ensuring a high-quality service experience throughout their visit. The role demands physical stamina and a friendly demeanor to enhance guest interactions.