Guest Experience Host - Warm Welcomes & Orders

Be Neighborly; Thousand Oaks (CA); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

Paid sick time off

Tips for hourly team members

Job summary

Neighborly is seeking a Hospitality Professional/Host in Thousand Oaks, CA, to deliver a welcoming dining experience. You will greet guests, assist with kiosks and marketplace orders, and help maintain the marketplace and front-of-house operations.

The role requires strong communication, the ability to multitask in a fast-paced setting, and willingness to work flexible hours. Medical/dental benefits and paid sick time are included, with tips for hourly team members.

Qualifications

• Excellent communication and people skills with a friendly, guest-focused demeanor.
• Sense of urgency and able to work in a fast-paced environment.
• Ability to work as a team-player.
• Ability to multi-task, prioritize, and organize.
• Able to work flexible hours as necessary.

Responsibilities

• Greet every guest with a warm smile and friendly demeanor, ensuring they feel valued and appreciated from the moment they enter the restaurant.
• Assists guests with menu/kiosk questions. Engage with guests to understand their preferences and needs, offering tailored recommendations and making every guest feel special.
• Oversees the carry-out area of the restaurant by distributing out online orders, cleaning and organizing carry-out shelving, and assisting guests that require assistance with their carry-out order pickup
• Assists with FOH tasks to include assisting guests with marketplace orders, taking orders at the POS, running food, and helping maintain cleanliness of the restaurant.
• Maintains cleanliness and items stocked in the Marketplace
• Upholds company safety and sanitation requirements to ensure the health and safety of our guests and employees

Skills

Communication

Guest service

Teamwork

Multitasking

Job description

Neighborly is seeking a Hospitality Professional/Host in Thousand Oaks, CA, to deliver a welcoming dining experience. You will greet guests, assist with kiosks and marketplace orders, and help maintain the marketplace and front-of-house operations.

The role requires strong communication, the ability to multitask in a fast-paced setting, and willingness to work flexible hours. Medical/dental benefits and paid sick time are included, with tips for hourly team members.