Guest Experience Host – Warm Welcome & Seating

Live! Casino & Hotel; Hanover (MD); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Health benefits

Free parking

Discounted meals

Tuition reimbursement

On-site wellness center

Job summary

Live! Casino & Hotel in Maryland seeks a Restaurant Host to create a welcoming first impression for guests. You will greet, seat, and assist guests while coordinating with servers to ensure smooth dining experiences.

The role involves answering phones, managing wait lists, and supporting bussing and cleaning tasks to uphold high service standards. The position requires a high school diploma or GED and direct customer service experience, with flexibility for varying shifts in a 24/7 casino

Qualifications

• High school diploma or GED required.
• Customer service experience with direct client contact.
• Willingness to be flexible with work schedule, including extended hours when needed.

Responsibilities

• Greet guests and seat them warmly and efficiently.
• Assign wait staff to serve guests in their sections.
• Answer phones, greet customers, and monitor seating availability.
• Assist with bussing and resetting tables and support front‑of‑house staff.
• Ensure the host area and entrance stay clean and organized.
• Maintain guest safety and security in the restaurant area.

Skills

Customer service

Communication

Team player

Flexible schedule

Education

High school diploma or GED

Job description

Live! Casino & Hotel in Maryland seeks a Restaurant Host to create a welcoming first impression for guests. You will greet, seat, and assist guests while coordinating with servers to ensure smooth dining experiences.

The role involves answering phones, managing wait lists, and supporting bussing and cleaning tasks to uphold high service standards. The position requires a high school diploma or GED and direct customer service experience, with flexibility for varying shifts in a 24/7 casino