Guest Experience Host — Warm Welcome & Seamless Seating

Maggiano's, Inc.; Orlando (FL); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Healthcare plans

Tuition assistance

Market Leading 401(k) Savings Plans

Job summary

Maggiano's, Inc. is seeking friendly Hosts to welcome guests, manage seating, answer phones, and take reservations in Orlando, FL. You will help maintain wait times and ensure every guest leaves with a warm thank-you.

This role offers hourly pay and the opportunity to be part of a team that values hospitality and guest satisfaction. Join Maggiano's as a pivotal first impression in a fast-paced, family-oriented environment.

Qualifications

• Greeting guests warmly and seating them as needed.
• Answering phones and taking reservations accurately.
• Maintaining an accurate wait list when necessary.
• Providing friendly farewell to all guests.

Responsibilities

• Welcome guests and manage seating arrangements.
• Answer calls, take reservations, and assist guests with inquiries.
• Keep a correct wait time and communicate wait status.
• Conclude guest experience with a polite farewell.

Skills

Customer service

Communication

Multitasking

Telephone etiquette

Job description

Maggiano's, Inc. is seeking friendly Hosts to welcome guests, manage seating, answer phones, and take reservations in Orlando, FL. You will help maintain wait times and ensure every guest leaves with a warm thank-you.

This role offers hourly pay and the opportunity to be part of a team that values hospitality and guest satisfaction. Join Maggiano's as a pivotal first impression in a fast-paced, family-oriented environment.