Guest Experience Host - Warm Seating & Phone Concierge

Cowa-Sake; Hickory (NC); Vor Ort; USD 25.000 - 35.000; Vollzeit

Zusammenfassung

Torsap Thai Kitchen in Hickory, North Carolina is seeking a Hostess to provide an upbeat and hospitable experience for diners. Responsibilities include answering calls, managing the wait-list, greeting, and seating guests. Ideal candidates should demonstrate excellent communication skills and the ability to maintain professionalism under pressure. Familiarity with hospitality standards is essential. This position offers the opportunity to engage with guests and ensure their satisfaction throughout their dining experience.

Qualifikationen

• Demonstrated ability to work cohesively with staff.
• Openness to guests and fellow employees.
• Understanding of restaurant standards and policies.

Aufgaben

• Answer/return calls and maintain wait-list using Toast Tables.
• Greet and seat guests in a hospitable manner.
• Anticipate guests' needs by scanning the room.

Kenntnisse

Ability to provide clear and pleasant telephone communication

Ability to work calmly and effectively under pressure

Ability to maintain discretion and confidentiality

Ability to follow a checklist

Ability to take cues from guests' behavior

Jobbeschreibung

Torsap Thai Kitchen in Hickory, North Carolina is seeking a Hostess to provide an upbeat and hospitable experience for diners. Responsibilities include answering calls, managing the wait-list, greeting, and seating guests. Ideal candidates should demonstrate excellent communication skills and the ability to maintain professionalism under pressure. Familiarity with hospitality standards is essential. This position offers the opportunity to engage with guests and ensure their satisfaction throughout their dining experience.