Guest Experience Host & VIP Seating Lead

Caesars Entertainment; Stateline (NV); On-site; USD 21,000 - 30,000; Full time

Job summary

Caesars Entertainment's Harrah’s and Caesars Republic Lake Tahoe recruit a host to greet guests, manage seating, and answer questions about menus and hours. You will support smooth service flow and maintain a positive guest experience in a bustling casino restaurant.

The role requires strong English communication, professional demeanor, and the ability to work in a noisy, fast-paced environment. Training and career development opportunities are offered within the Caesars brand.

Qualifications

• High School graduate preferred.
• Previous experience as a host preferred; previous reservation systems experience preferred.
• Literacy and fluency in English.
• Above average communication and interactive skills.
• Legible handwriting.
• Excellent computer skills.
• Excellent guest service skills.
• Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business.

Responsibilities

• Greets restaurant guests in a friendly and courteous manner.
• Able to describe and answer any questions regarding the dinner menu, cocktail list, and hours of operations.
• Arranges for prompt seating of guests in order of arrival or availability of seating accommodations.
• Quotes accurate waiting times, and seats guests when tables are available.
• Assists in identifying casino comps, hotel and VIP guests for seating.
• Informs Manager of VIP guests
• Maintains cleanliness of menus.
• Familiarizes self with hotel/casino so that accurate directions can be given to guests who inquire.
• Maintains the appropriate supplies needed for the proper performance of duties.
• Prepares multiple reports.
• Responds to telephone calls.
• Able to communicate with servers regarding guests’ preferences or special needs.
• Ability to maintain a professional demeanor throughout the evening.

Skills

Guest service

Communication

English fluency

Education

High School diploma

Tools

Reservation systems

Job description

Caesars Entertainment's Harrah’s and Caesars Republic Lake Tahoe recruit a host to greet guests, manage seating, and answer questions about menus and hours. You will support smooth service flow and maintain a positive guest experience in a bustling casino restaurant.

The role requires strong English communication, professional demeanor, and the ability to work in a noisy, fast-paced environment. Training and career development opportunities are offered within the Caesars brand.