Guest Experience Host

Caesars Entertainment; Greenville (MS); On-site; USD 16,531,000 - 20,664,000; Full time

Job summary

Caesars Entertainment is seeking a friendly Host/Hostess to greet guests, manage seating, and assist with reservations. You will coordinate with servers and staff to ensure smooth seating flow and accurate wait times.

Duties include answering phones, taking take-out orders, explaining menu items, and maintaining a clean front-of-house area. A professional appearance and excellent communication are essential in a fast-paced guest-facing environment.

Qualifications

• Strong communication with guests and staff.
• Efficiently manage seating, waitlists, and reservations.
• Friendly, attentive customer service orientation.
• Ability to multitask during busy periods.
• Maintain a professional, presentable appearance.

Responsibilities

• Greet guests and provide a warm first impression.
• Manage seating charts and monitor waitlists to optimize table turnover.
• Escort guests to tables, present menus, and communicate estimated wait times.
• Answer phones, take reservations, handle take-out orders, and explain menu items.
• Coordinate with servers and kitchen for smooth service flow and guest satisfaction.

Skills

Strong communication

Organization

Time management

Customer service

Multitasking

Professionalism

Job description

Caesars Entertainment is seeking a friendly Host/Hostess to greet guests, manage seating, and assist with reservations. You will coordinate with servers and staff to ensure smooth seating flow and accurate wait times.

Duties include answering phones, taking take-out orders, explaining menu items, and maintaining a clean front-of-house area. A professional appearance and excellent communication are essential in a fast-paced guest-facing environment.