Guest Experience Host – Upscale Dining & Warm Welcomes

Thompson Hospitality Corp.; Arlington (VA); In loco; USD 19.000 - 28.000; Tempo pieno

Descrizione del lavoro

Matchbox in Arlington, VA is seeking a friendly Host/Hostess to welcome guests and create a warm dining experience from arrival. You will manage the waitlist and seating, provide information about menus and policies, and coordinate with servers and kitchen to ensure smooth service.

Prior high-volume hospitality experience is preferred. This position offers flexible shifts and an opportunity to be part of a vibrant Matchbox team that values guest service and teamwork in a lively dining

Competenze

• Experience in high-volume, upscale casual dining or equivalent service environment preferred.
• Able to work flexible shifts, including weekends and some holidays.
• Ability to stand and walk for extended periods (up to 6–8 hours).
• Lift and carry up to 20 lbs (menus, high chairs, booster seats).
• Reach, bend, and stoop occasionally.
• Clear verbal communication and guest interaction in a busy setting.

Mansioni

• Greet and welcome guests with a friendly and positive attitude, creating a warm atmosphere.
• Manage the waitlist and seating arrangements efficiently, ensuring accurate and timely seating.
• Provide information about menus, specials, and restaurant policies.
• Maintain cleanliness and organization at the host stand and lobby area.
• Coordinate with serving staff and kitchen to ensure smooth flow of seating and service.

Conoscenze

Friendly demeanor

Communication skills

Customer service

Multitasking

Team coordination

Positive attitude

Strumenti

Reservation system

Phone system

Descrizione del lavoro

Matchbox in Arlington, VA is seeking a friendly Host/Hostess to welcome guests and create a warm dining experience from arrival. You will manage the waitlist and seating, provide information about menus and policies, and coordinate with servers and kitchen to ensure smooth service.

Prior high-volume hospitality experience is preferred. This position offers flexible shifts and an opportunity to be part of a vibrant Matchbox team that values guest service and teamwork in a lively dining