Guest Experience Host & To-Go Specialist

Hickory Tavern; Gastonia (NC); On-site; USD 24,000 - 32,000; Part time

Job summary

Hickory Tavern in Gastonia, NC is seeking a friendly Host/Hostess to welcome guests, manage seating, and support the dining room during busy shifts.

You will handle phone orders, assist with to-go pickups, and ensure accuracy at the POS, while upholding safety and sanitation standards.

This role offers a part-time, team-oriented environment where strong communication and a positive attitude help guests feel at home.

Qualifications

• Excellent communication and welcoming demeanor.
• Strong customer service and problem-solving skills.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Maintain a clean and organized host stand; answer phones, open doors, and seat guests.
• Assist guests with placing and picking up to-go orders.
• Process payments accurately following company procedures and using the POS.
• Perform opening, running, and closing side work.
• Follow all safety and sanitation policies and assist team members as needed.

Skills

Communication

Customer Service

Multitasking

Job description

Hickory Tavern in Gastonia, NC is seeking a friendly Host/Hostess to welcome guests, manage seating, and support the dining room during busy shifts.

You will handle phone orders, assist with to-go pickups, and ensure accuracy at the POS, while upholding safety and sanitation standards.

This role offers a part-time, team-oriented environment where strong communication and a positive attitude help guests feel at home.