Guest Experience Host: Seating, Reservations & Growth

The Wicked Tuna; Murrells Inlet (SC); On-site; USD 24,000 - 36,000; Full time

Benefits offered by this job

Competitive pay

Employee discounts on food

Opportunities for advancement within •

Professional development opportunities

Positive and supportive work环境

Job summary

The Wicked Tuna in Murrells Inlet, SC is seeking a friendly Host to greet guests, seat them, and manage reservations. You’ll provide excellent customer service to ensure a memorable dining experience and support team operations during busy periods.

Responsibilities include handling phone inquiries, waiting lists, and assisting with events while maintaining a clean, welcoming dining area. Previous host or customer service experience is preferred, with flexibility to work evenings and weekends.

Qualifications

• Experience as host or in customer service preferred.
• Excellent verbal and interpersonal communication required.
• Ability to multitask in a high-volume environment.
• Familiarity with reservation software and computers.
• Evenings and weekends availability.

Responsibilities

• Greet guests upon arrival and assist with seating them at their tables.
• Manage reservations and waitlists using a computerized system.
• Answer phone calls and respond to online inquiries in a timely and professional manner.
• Assist with organizing and setting up private events.
• Handle guest complaints and concerns with grace and professionalism.
• Perform light cleaning duties, such as wiping down tables and sweeping the floor.
• Help maintain a clean and organized dining room.
• Other duties as assigned.

Skills

Customer service

Communication

Multitasking

Tech proficiency

Flexibility

Tools

Reservation systems

Microsoft Office

Job description

The Wicked Tuna in Murrells Inlet, SC is seeking a friendly Host to greet guests, seat them, and manage reservations. You’ll provide excellent customer service to ensure a memorable dining experience and support team operations during busy periods.

Responsibilities include handling phone inquiries, waiting lists, and assisting with events while maintaining a clean, welcoming dining area. Previous host or customer service experience is preferred, with flexibility to work evenings and weekends.