Guest Experience Host & Seating Lead

Live! Hospitality & Entertainment; St. Louis (MO); On-site; USD 23,000 - 28,000; Full time

Job summary

AVA Garden Bar in St. Louis is seeking a friendly Host to greet guests, manage reservations, and guide seating to ensure a warm, efficient guest experience. This role requires strong communication, the ability to read seating charts, and a willingness to work nights, weekends, and holidays.

You will be the first impression for guests entering the venue, coordinating with staff to maintain smooth service. Join AVA Garden Bar, a premier nightlife destination in Ballpark Village, and contribute to

Qualifications

• At least one year of experience with customer service and/or hosting.
• Must speak fluent English, other languages preferred.
• Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the venue, the brand and the Company.
• Reading and writing abilities are frequently utilized, often when recording and reviewing reservations and table assignment system.
• Must be able to read, review and understand seating charts.
• Basic mathematical skills are used frequently.
• May be required to work nights, weekends, and/or holidays.

Responsibilities

• Answers the phones and taking messages/reservations.
• Maintaining an accurate wait when necessary.
• Welcoming guests when they arrive to venue and bidding goodbye as they leave to create a lasting positive experience.
• Greet guests in a friendly and upbeat manner and smile to ensure guest satisfaction.
• Communicate effectively with all guests.
• Communicate problems to management immediately.
• Coordinate seating arrangements to provide fast and courteous service to guests.
• Occasional bussing of tables when needed to expedite efficient seating of waiting guests.
• Anticipate needs of scheduled special parties.

Skills

Customer service

English fluency

Communication skills

Reading/writing

Tools

Reservations software

Job description

AVA Garden Bar in St. Louis is seeking a friendly Host to greet guests, manage reservations, and guide seating to ensure a warm, efficient guest experience. This role requires strong communication, the ability to read seating charts, and a willingness to work nights, weekends, and holidays.

You will be the first impression for guests entering the venue, coordinating with staff to maintain smooth service. Join AVA Garden Bar, a premier nightlife destination in Ballpark Village, and contribute to