Guest Experience Host & Reservations Support

Upland Brewing Company; Carmel (IN); On-site; USD 24,000 - 30,000; Full time

Job summary

Upland Brewing Company in Carmel, IN is looking for Hosts and Support Staff to join our strong team. We are seeking self-starters who are motivated and hard-working to help deliver excellent guest experiences.

The Host will greet guests, manage reservations, estimate wait times, seat and reset tables, and assist guests with carry-out food and beer orders while maintaining a clean and organized host stand. This role is ideal for team players who take pride in hospitality and efficiency.

Qualifications

• Friendly and outgoing personality.
• Ability to listen and communicate effectively.
• Strong organizational and motivational skills.

Responsibilities

• Answering the phones and book reservations
• Greeting customers and making them feel welcome
• Estimating wait time for guests
• Seat/Clean/Reset tables
• Assist guests with carry‑out food and beer orders
• Maintaining the organization and cleanliness of the host stand and the restaurant

Skills

Friendly personality

Effective communication

Organization skills

Job description

Upland Brewing Company in Carmel, IN is looking for Hosts and Support Staff to join our strong team. We are seeking self-starters who are motivated and hard-working to help deliver excellent guest experiences.

The Host will greet guests, manage reservations, estimate wait times, seat and reset tables, and assist guests with carry-out food and beer orders while maintaining a clean and organized host stand. This role is ideal for team players who take pride in hospitality and efficiency.