Guest Experience Host - Reservations & Seating

Cirque St. Armands Beachside; Sarasota (FL); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k)

Free Associate Parking

Free Meal for every shift worked

25% Discount in Resort Outlets

Hotel Discounts with OPL

Friends and Family Discount

Job summary

Cirque St. Armands Beachside in Sarasota, FL is seeking a Host/Hostess to join our team. This role offers the chance to be part of an organization that values team members as its most important resource and prides itself on delivering guest experiences.

You will greet guests, take reservations, seat guests, manage the waiting list, and coordinate with staff while maintaining a warm, professional manner. Previous service experience is a plus; HS diploma acceptable.

Qualifications

• High School Diploma/GED a plus but not required.
• Previous experience a plus.
• Must have courteous phone skills and the ability to take accurate messages.

Responsibilities

• Greeting guests in a friendly and inviting manner
• Take reservations with the restaurant reservation system
• Engaging in friendly conversation as you seat guests in a timely fashion
• Managing restaurant waiting list during high volume to accurately set waiting time quotes for guests
• Manage inventory of tables available
• Always sincerely thanking guests as they leave and inviting them to return
• Other reasonable duties as assigned
• Communicate with wait staff and supervisors regarding availability of tables
• Communicate with supervisor any complaints or compliments
• Adhere to the rules and regulations of the company as defined in the employee handbook
• Always wear appropriate uniform provided by company policy

Skills

Phone etiquette

Guest service

Reservation system

Education

High School Diploma/GED

Job description

Cirque St. Armands Beachside in Sarasota, FL is seeking a Host/Hostess to join our team. This role offers the chance to be part of an organization that values team members as its most important resource and prides itself on delivering guest experiences.

You will greet guests, take reservations, seat guests, manage the waiting list, and coordinate with staff while maintaining a warm, professional manner. Previous service experience is a plus; HS diploma acceptable.