Guest Experience Host | Lodge Dining & Reservations

Mohican Lodge; Perrysville (OH); On-site; USD 14,000 - 19,000; Full time

Benefits offered by this job

Healthcare

Dental

401K

Meal plan

Discounted stays

Job summary

Mohican Lodge in Perrysville, Ohio seeks a friendly Host to welcome guests, seat them, take reservations, and assist with inquiries while maintaining a clean, organized dining area. You will collaborate with the kitchen and front-of-house team to deliver a warm guest experience.

The role offers full-time or part-time hours with an hourly rate of $12, paid biweekly. Benefits include healthcare, dental, 401K, a meal plan, and discounts on stays at Great Ohio Lodges.

Qualifications

• High school diploma or equivalent
• Previous experience in a host or customer service role preferred
• Excellent communication and interpersonal skills
• Strong attention to detail and ability to multitask effectively
• Ability to stand and walk for extended periods of time and lift up to 25 pounds
• Knowledge of POS systems and reservation software is a plus
• Flexible schedule, including weekends and holidays, is required

Responsibilities

• Greet guests as they enter the restaurant and seat them at their designated tables
• Take reservations and maintain accurate records of guest information
• Answer phone calls and assist with any inquiries or special requests
• Maintain the cleanliness and organization of the restaurant, including restocking supplies and sanitizing tables between guests
• Check on guests throughout their dining experience and address any issues or concerns they may have
• Communicate effectively with kitchen staff to ensure timely service and accuracy of orders
• Collaborate with other team members to create a positive and efficient work environment
• Adhere to all health and safety regulations and company policies
• Provide excellent customer service and strive to exceed guest expectations

Skills

Excellent communication and Interper‑?

Interpersonal skills

Multitask effectively

Customer service

Attention to detail

Education

High school diploma or equivalent

Tools

POS systems

Reservation software

Job description

Mohican Lodge in Perrysville, Ohio seeks a friendly Host to welcome guests, seat them, take reservations, and assist with inquiries while maintaining a clean, organized dining area. You will collaborate with the kitchen and front-of-house team to deliver a warm guest experience.

The role offers full-time or part-time hours with an hourly rate of $12, paid biweekly. Benefits include healthcare, dental, 401K, a meal plan, and discounts on stays at Great Ohio Lodges.