Guest Experience Host — Growth, Perks & Team Spirit

MAJC; Houston (TX); On-site; USD 31,000 - 42,000; Full time

Benefits offered by this job

Healthcare plans

401(k) plan

Tuition assistance

Dining discounts

Career development

Company match

Job summary

Maggiano's Houston is hiring Hosts to welcome Guests, manage seating, and handle reservations in a busy, on-site environment. You will be the first and last impression, ensuring a warm and efficient experience for every guest.

The role emphasizes hospitality, teamwork, and a cheerful demeanor as part of Maggiano’s service culture. Join our team to help create memorable dining moments while delivering outstanding customer service and seamless reservation handling at Maggiano’s Houston.

Qualifications

• Customer service and guest interaction are essential.
• Strong communication and phone etiquette are required.
• Ability to manage reservations and seating flow.
• Excellent hospitality and multitasking in a fast-paced dining environment.

Responsibilities

• Greet and seat Guests as they arrive.
• Answer phones, take reservations, and manage wait times.
• Maintain an accurate wait list and bid Guests farewell with warmth.

Skills

Customer service

Communication

Phone etiquette

Reservation management

Hospitality

Multitasking

Interpersonal skills

Time management

Job description

Maggiano's Houston is hiring Hosts to welcome Guests, manage seating, and handle reservations in a busy, on-site environment. You will be the first and last impression, ensuring a warm and efficient experience for every guest.

The role emphasizes hospitality, teamwork, and a cheerful demeanor as part of Maggiano’s service culture. Join our team to help create memorable dining moments while delivering outstanding customer service and seamless reservation handling at Maggiano’s Houston.