Guest Experience Host: Warm Welcome, Fast-Paced Dining

Maggiano's Little Italy; Philadelphia (Philadelphia County); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Healthcare plans

Domestic partner benefits

Tuition assistance

401(k) with company match

Dining discounts

Job summary

Maggiano's Little Italy is seeking a friendly Host/Hostess to warmly welcome guests, coordinate seating, and manage reservations in a fast-paced dining setting. You will be the first and last impression for guests, helping create a memorable Maggiano’s experience.

Ideal candidates excel in customer service, communication, and teamwork, and enjoy contributing to a warm, Italian-American family atmosphere. This on-site role offers opportunities to grow with the team.

Qualifications

• Previous hosting/guest service experience is a plus
• Strong communication and greeting skills
• Able to multitask in a fast-paced dining environment

Responsibilities

• Greet Guests and manage seating assignments
• Answer phones and handle reservations
• Maintain wait times and update guests about status
• Bid guests farewell and ensure a positive last impression

Skills

Customer service

Communication

Teamwork

Job description

Maggiano's Little Italy is seeking a friendly Host/Hostess to warmly welcome guests, coordinate seating, and manage reservations in a fast-paced dining setting. You will be the first and last impression for guests, helping create a memorable Maggiano’s experience.

Ideal candidates excel in customer service, communication, and teamwork, and enjoy contributing to a warm, Italian-American family atmosphere. This on-site role offers opportunities to grow with the team.