Guest Experience Host — Growth & Perks

Wagamama, Inc.; New York (NY); On-site; USD 20,000 - 28,000; Part time

Benefits offered by this job

Free family meal

Dining discounts

Medical insurance

Dental insurance

Vision insurance

Life insurance

Career growth opportunities

Job summary

wagamama is seeking a friendly host to be the first impression of the restaurant. You’ll greet guests with warmth, manage seating and waitlists, and help coordinate with servers to ensure a smooth flow of service.

This part-time role suits someone with hospitality experience, strong communication, and a team mindset. Availability for evenings, weekends, and holidays is required. Perks include a free family meal, dining discounts, and opportunities for growth.

Qualifications

• Hospitality or customer service experience preferred.
• OpenTable experience preferred (but not required) — training provided.
• Strong communication and phone etiquette.
• Positive attitude and team-first mindset.
• Availability to work evenings, weekends, and holidays.

Responsibilities

• Welcome guests with warmth and genuine hospitality.
• Manage seating arrangements and waitlists to control flow.
• Communicate wait times clearly to guests.
• Coordinate with servers, managers, and kitchen staff to ensure smooth service.
• Fill take-out orders for walk-ins and online guests with accuracy.

Skills

Hospitality experience

Customer service

Strong communication

Phone etiquette

Team player

Evenings/weekends/holidays

Job description

wagamama is seeking a friendly host to be the first impression of the restaurant. You’ll greet guests with warmth, manage seating and waitlists, and help coordinate with servers to ensure a smooth flow of service.

This part-time role suits someone with hospitality experience, strong communication, and a team mindset. Availability for evenings, weekends, and holidays is required. Perks include a free family meal, dining discounts, and opportunities for growth.