Guest Experience Host – Games, Bowling & Hospitality

Punch Bowl Social; Chicago (IL); Hybrid; USD 21,000 - 28,000; Full time

Benefits offered by this job

Competitive wages

Flexible hours

Growth opportunities

Referral bonus

Team member discounts

Job summary

Punch Bowl Social Chicago is looking for Activities Hosts to welcome guests, answer questions, and guide them through our games and bowling lanes. You’ll work with a team to deliver outstanding hospitality and help create memorable experiences in a fast-paced entertainment venue.

No two shifts are the same—you’ll manage wait lists, assist with reservations, and share insights about food, drinks, and activities. We value guest experiences and teamwork in a welcoming, inclusive culture.

Qualifications

• Value guest experiences and take pride in all you do.
• Have the right attitude to engage guests positively.
• Be comfortable talking with strangers.
• Work well in a team and with teammates.
• Experience in a high-volume restaurant/bar is ideal.

Responsibilities

• Enthusiastically greet guests, answer questions, make suggestions.
• Manage the wait list and reservations for bowling lanes and activities.
• Work with a team to provide a high level of hospitality.
• Create a memorable experience by being the brand ambassador and answering questions about food, beverages, and activities.

Skills

Guest experience

Attitude

Communication

Teamwork

High-volume service

Job description

Punch Bowl Social Chicago is looking for Activities Hosts to welcome guests, answer questions, and guide them through our games and bowling lanes. You’ll work with a team to deliver outstanding hospitality and help create memorable experiences in a fast-paced entertainment venue.

No two shifts are the same—you’ll manage wait lists, assist with reservations, and share insights about food, drinks, and activities. We value guest experiences and teamwork in a welcoming, inclusive culture.