Guest Experience Host (Front-of-House & To-Go)

Battleground Restaurants, LLC; Suffolk (VA); On-site; USD 28,000 - 35,000; Full time

Job summary

Battleground Restaurants, LLC in Suffolk, Virginia, is seeking individuals to manage the restaurant flow while creating a welcoming environment for guests. Responsibilities include greeting guests, managing waitlists, and facilitating accurate to-go and curbside orders.

The ideal candidate will have strong communication skills and attention to detail to ensure a positive dining experience. This role requires handling payments and packaging food efficiently, contributing to an enjoyable atmosphere for guests.

Responsibilities

• Greet guests with enthusiasm.
• Manage waitlist and seating chart efficiently.
• Communicate wait times clearly.
• Answer phones and assist with to-go orders.
• Take and confirm phone, online, and third party orders.
• Package food neatly and accurately following all packaging standards.
• Manage curbside and front-of-house pickup.
• Handle cash and card payment transactions accurately and thank guests.

Job description

Battleground Restaurants, LLC in Suffolk, Virginia, is seeking individuals to manage the restaurant flow while creating a welcoming environment for guests. Responsibilities include greeting guests, managing waitlists, and facilitating accurate to-go and curbside orders.

The ideal candidate will have strong communication skills and attention to detail to ensure a positive dining experience. This role requires handling payments and packaging food efficiently, contributing to an enjoyable atmosphere for guests.