Guest Experience Host - Front of House

Infor; Temecula (CA); On-site; USD 28,000 - 38,000; Full time

Job summary

Infor is seeking a Journey Host in Temecula, California, to provide a warm greeting for guests and manage reservations and seating arrangements. The Journey Host will play a critical role in ensuring a positive initial impression for guests and will also handle cash and service procedures.

This position requires a high school education and at least one year of experience, with a focus on guest service and interpersonal skills. The Journey Host must maintain a professional demeanor and assist with various operational tasks while providing exceptional service.

Qualifications

• At least one-year experience or equivalent combination of education and experience is preferred.
• Must qualify to obtain and maintain a Class “A” gaming license.

Responsibilities

• Greet every guest upon arrival or on the phone.
• Control waitlist and reservations sheets for each shift.
• Perform assigned cashier duties in accordance with Standard Operating Procedures.

Skills

Fluent English speaking, writing, and comprehension skills

Ability to use 10-Key Calculator

Interpersonal skills

Ability to work under stressful situations

Professional demeanor

Ability to multi-task

Education

High school education or equivalent

Tools

POS computer terminal

Cash register

Job description

Infor is seeking a Journey Host in Temecula, California, to provide a warm greeting for guests and manage reservations and seating arrangements. The Journey Host will play a critical role in ensuring a positive initial impression for guests and will also handle cash and service procedures.

This position requires a high school education and at least one year of experience, with a focus on guest service and interpersonal skills. The Journey Host must maintain a professional demeanor and assist with various operational tasks while providing exceptional service.