Guest Experience Host - Free Admission & Flexible Schedule

Knott's Berry Farm; Buena Park (CA); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Complimentary admission to Knott's B.F

Tickets for friends and family

Store discounts

Food discounts

Team events for staff

Build lifelong friendships

Resume building skills

Flexible schedule

Employee recognition programs

Job summary

Knott's Berry Farm is hiring for a hospitality role in Buena Park, CA. The position offers an hourly wage of $16.90, with perks including complimentary admission and various employee benefits.

Responsibilities include greeting guests, presenting menus, managing seating and flow, handling calls, and assisting guests with needs or special requests. Must be 18+ with customer service experience and able to work nights, weekends, and holidays.

Qualifications

• Prior customer service experience in the hospitality industry.
• Positive attitude and interpersonal skills.
• Ability to work nights, weekends and holiday periods to meet business needs.
• Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law.

Responsibilities

• Greets incoming and departing guests warmly with a genuine smile and eye contact.
• Provides customers with menus and answerd any initial questions they may have.
• Optimizes seating at different tables to ensure even workload for wait staff.
• Answers incoming calls to the restaurant and provides appropriate service.
• Manages the flow of guests into the dining area, provides accurate wait times to incoming guests if appropriate.
• Tends to guests special needs and requests.

Skills

Customer service

Positive attitude

Interpersonal skills

Availability nights and weekends

Background check clearance

Job description

Knott's Berry Farm is hiring for a hospitality role in Buena Park, CA. The position offers an hourly wage of $16.90, with perks including complimentary admission and various employee benefits.

Responsibilities include greeting guests, presenting menus, managing seating and flow, handling calls, and assisting guests with needs or special requests. Must be 18+ with customer service experience and able to work nights, weekends, and holidays.