Guest Experience Host - Flexible Shifts & Service Leader

Hyatt Place; El Paso (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

Hyatt Place El Paso Airport is seeking a Hotel Host who will create a welcoming guest experience with top-tier service, maintaining a clean and inviting environment. You will manage the Hotel Host Stand, Bakery Café, Guest Kitchen, e-room, and TV den, assisting guests with check-in and check-out and supporting meeting room services.

The role requires prior guest service experience and strong English communication.

Qualifications

• Experience in guest service is required.
• Schedule flexibility for AM/PM shifts, weekends and holidays.
• Strong command of English for speaking, reading and writing.
• Ability to learn quickly in a fast-paced, guest-facing role.
• Must be 18 years or older.
• Must possess basic computer skills.

Responsibilities

• Assist guests at the Hotel Host Stand, Bakery Café, the Guest Kitchen, the e-room and TV den.
• Check in and check out guests and service meeting rooms as needed.
• Maintain a clean, welcoming lobby and public spaces.
• Provide friendly, helpful service to create a hospitality experience.

Skills

Customer service

English proficiency

Multi-tasking

Computer skills

Lifting 20 lbs

Education

High school diploma or equivalent

Job description

Hyatt Place El Paso Airport is seeking a Hotel Host who will create a welcoming guest experience with top-tier service, maintaining a clean and inviting environment. You will manage the Hotel Host Stand, Bakery Café, Guest Kitchen, e-room, and TV den, assisting guests with check-in and check-out and supporting meeting room services.

The role requires prior guest service experience and strong English communication.