Guest Experience Host — Flexible Shifts

Omni Hotels & Resorts; Frisco (TX); On-site; USD 24,000 - 36,000; Full time

Job summary

Omni PGA Frisco Resort & Spa in Frisco, TX seeks a friendly host to greet guests and seat them at clean tables with menus. You will also answer phones, record reservations for large groups, and help manage dining room flow to ensure safety and guest satisfaction.

Strong communication, multitasking, and flexibility are essential. Prior host experience is preferred, and a Food Handlers certification is required or obtainable upon hire.

Qualifications

• Excellent verbal and written communication skills.
• Prior host experience preferred.
• Ability to multitask efficiently.
• Ability to stand and walk for extended periods.
• Ability to lift up to 10 lbs and move objects.
• Flexible shifts including nights, weekends, and holidays.
• Food Handlers certification current or obtain upon hire.

Responsibilities

• Greet guests when entering the restaurant with a pleasant smile and superior customer service.
• Seat guests by finding a clean, available table, pulling out chairs, and placing clean menu in front of guest.
• Answer phone and record reservations for large parties.
• Control high volume outside of restaurant.
• Monitor dining rooms for seating availability, service, safety and wellbeing of guests.
• Assist servers when needed.
• Thank every guest upon departure, invite them to return, and wish them a fond farewell.

Skills

Communication skills

Host experience

Multitasking

Stand/walk long hours

Lifting up to 10lbs

Flexible shifts

Food Handlers cert

Job description

Omni PGA Frisco Resort & Spa in Frisco, TX seeks a friendly host to greet guests and seat them at clean tables with menus. You will also answer phones, record reservations for large groups, and help manage dining room flow to ensure safety and guest satisfaction.

Strong communication, multitasking, and flexibility are essential. Prior host experience is preferred, and a Food Handlers certification is required or obtainable upon hire.