Guest Experience Host — Flexible Schedule & Growth Path

Perkins Restaurant & Bakery; Lehigh Acres (FL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Educational Assistance

Daily Pay

Health Benefits

401(k) Match

Flexible Schedule

All-you-can-eat Pancakes

Employee Discount

Development Pathway

College Credits

Family Eligible

Job summary

Perkins Restaurant & Bakery in Lehigh Acres, FL is seeking a Host(ess) to provide friendly, efficient service to guests in accordance with company policies and performance standards. You will greet guests, manage seating and the waiting list, and assist servers to ensure guest satisfaction.

This role requires clear communication, reliability, and the ability to work flexible hours. Benefits include daily pay, comprehensive health benefits, and a development pathway within a long‑standing brand.

Qualifications

• Basic skills such as sanitation, safety, and customer service taught through in-house training.
• Trustworthy; can be relied upon to deal with payment of guest checks and operate cash register.
• Must be able to communicate clearly.

Responsibilities

• Reports to work well groomed, in proper and clean uniform and practices good personal hygiene.
• Uses greeting, seating, and waiting list procedures.
• Accountable for proper handling of cash, credit card information, gift cards and all things related to the payment of guest checks.
• Maintains cleanliness standards and stocks for the reception area and restrooms.
• Accurately processes all guest checks with no cash overages or shortages.
• Anticipates, identifies and corrects system breakdowns to achieve maximum guest satisfaction.
• Provides assistance to pantry maintenance and pre-rush organization.
• Provides assistance to all servers and bus persons in order to execute Perkins service standards.
• Utilizes proper cash handling procedures to execute cash and non-cash transactions, counting change, security precautions, and cash accountability.
• Ensures that the cash register and cash register area are stocked with all needed items.
• Communicates with Manager on Duty and co-workers regarding product/service deficiencies, equipment, safety problems, etc.
• Monitors and oversees food temperatures during hot and cold handling to reduce the incidence of risk factors known to cause food borne illness.
• Has sufficient knowledge of menu to execute suggestive selling techniques with all guests.
• Maintains cleanliness of bakery cases and restocks.
• Has sufficient knowledge of bakery products to execute suggestive selling techniques and sampling programs with all guests.
• Bags/boxes any products according to standards.

Skills

Customer service

Cash handling

Communication

Sanitation & safety

Job description

Perkins Restaurant & Bakery in Lehigh Acres, FL is seeking a Host(ess) to provide friendly, efficient service to guests in accordance with company policies and performance standards. You will greet guests, manage seating and the waiting list, and assist servers to ensure guest satisfaction.

This role requires clear communication, reliability, and the ability to work flexible hours. Benefits include daily pay, comprehensive health benefits, and a development pathway within a long‑standing brand.