Guest Experience Host | Flexible Schedule & Growth

Bancroft & Co; Burlington (MA); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Flexible Schedule

Employee dining discount – 25% off food

Daily family meal

401k with an annual match

Employee Assistance Program

Training and opportunities for growth

Job summary

Bancroft & Co in Burlington, Massachusetts is seeking a Restaurant Host/Hostess responsible for greeting guests and managing reservations. Candidates should have at least 1 year of experience in a high-volume restaurant. The role includes ensuring exceptional service and maintaining a pleasant dining atmosphere. Benefits include a flexible schedule, employee discounts, and growth opportunities. Join a team that values hospitality and strives for a welcoming environment.

Qualifications

• A minimum of 1 year of service experience in a full-service, high-volume restaurant.
• Ability to work in a standing position for long periods of time.
• Be able to lift up to 30 lbs and carry a tray.

Responsibilities

• Welcome guests with a friendly and warm greeting.
• Manage reservations and ensure all guests are seated promptly.
• Maintain knowledge of menu items and specials.
• Ensure all guests receive exceptional service.
• Address guest concerns or complaints promptly.
• Maintain a clean and organized front-of-house area.

Skills

Hospitality

Communication skills

Multitasking

Ability to work in high-volume environment

Job description

Bancroft & Co in Burlington, Massachusetts is seeking a Restaurant Host/Hostess responsible for greeting guests and managing reservations. Candidates should have at least 1 year of experience in a high-volume restaurant. The role includes ensuring exceptional service and maintaining a pleasant dining atmosphere. Benefits include a flexible schedule, employee discounts, and growth opportunities. Join a team that values hospitality and strives for a welcoming environment.