Guest Experience Host - Flexible Schedule & Growth

Shell Shack Arlington; Arlington (TX); On-site; USD 12,000 - 21,000; Full time

Benefits offered by this job

Employee meal discounts

Flexible scheduling

Opportunities for advancement

Job summary

Harri in Arlington, TX is seeking a friendly Host/Hostess to be the first point of contact for guests. You will greet arrivals, manage reservations, and guide guests to their tables with menus while maintaining a welcoming atmosphere.

The role requires strong communication, a polished appearance, and the ability to stay organized in a fast-paced setting. This position offers a competitive hourly wage and opportunities for advancement within the restaurant team.

Qualifications

• Previous host/hostess or customer service experience preferred.
• Excellent communication and interpersonal skills.
• Professional, polished appearance and demeanor.
• Ability to remain calm and composed in a fast-paced environment.
• Strong organizational skills and attention to detail.

Responsibilities

• Greet guests as they arrive and provide a friendly, welcoming first impression.
• Manage reservations and waitlists efficiently using the reservation system or seating chart.
• Escort guests to their tables and present menus.
• Maintain cleanliness and organization of the host stand, entrance, and waiting areas.
• Communicate accurately with servers and managers regarding guest needs and table availability.
• Answer phone calls, take reservations, and provide restaurant information as needed.
• Assist with special requests such as seating arrangements or guest accommodations.
• Monitor dining room flow and coordinate seating to maximize efficiency.
• Support team members by assisting with service tasks when needed.

Skills

Customer service

Communication

Professional appearance

Calm under pressure

Organizational skills

Job description

Harri in Arlington, TX is seeking a friendly Host/Hostess to be the first point of contact for guests. You will greet arrivals, manage reservations, and guide guests to their tables with menus while maintaining a welcoming atmosphere.

The role requires strong communication, a polished appearance, and the ability to stay organized in a fast-paced setting. This position offers a competitive hourly wage and opportunities for advancement within the restaurant team.