Guest Experience Host | Flexible Schedule & Benefits

Beer Barrel Pizza & Grill; Saint Marys (OH); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Weekly pay

Flexible scheduling

Meal discounts

Paid time off

Health insurance

Dental insurance

Vision insurance

Short-term disability

Life insurance

401K with match

Job summary

Beer Barrel Pizza & Grill is seeking friendly, upbeat individuals to join our hospitality team in a fast-paced dining room. You will greet guests, manage seating, update wait lists, and communicate with front-of-house staff to ensure a positive guest experience.

Responsibilities include handling reservations, assisting with carryout, aiding servers, and maintaining a clean dining area. We value guest relations and a welcoming, team-oriented atmosphere in our Ohio location.

Qualifications

• Previous Customer Service Experience Preferred.
• Exceptional Verbal Communication Skills.
• Ability to Multi-Task in High Volume Environment.
• Must be 16 to apply.

Responsibilities

• Greet Guests as they Arrive with a Welcoming and Positive Attitude.
• Manage Seating Software by Entering Accurate Guest Information and Updating Table Status.
• Communicate Effectively with Front of House Team Members and Managers.
• Estimate Accurate Wait Times for Guests based on Current Table Times, Party Size, Wait List, and other Factors.
• Use Good Judgment to make Appropriate Accommodations for Guests based on Need.
• Bus, Clean, and Sanitize Tables/Chairs/Seats Quickly to Ensure Efficient Seating.
• Handle Phone Calls and any Inquiries on Reservations, as Needed.
• Direct and Facilitate Carryout Pickup for Guests, as Needed.
• Assist Serving Staff when Necessary, with Pre-Bussing Tables and Delivering Food and Beverages to Guests.
• Work to Build Relationships with New and Regular Customers.
• Maintain Cleanliness and Presentation of the Dining Room, Restrooms, and other Public Areas.
• Execute Daily Cleaning Details, as Outlined by the Management Team.

Skills

Customer service

Verbal communication

Multi-tasking

Job description

Beer Barrel Pizza & Grill is seeking friendly, upbeat individuals to join our hospitality team in a fast-paced dining room. You will greet guests, manage seating, update wait lists, and communicate with front-of-house staff to ensure a positive guest experience.

Responsibilities include handling reservations, assisting with carryout, aiding servers, and maintaining a clean dining area. We value guest relations and a welcoming, team-oriented atmosphere in our Ohio location.