Guest Experience Host - Flexible Hours

21c Museum Hotel St. Louis; St. Louis (MO); On-site; USD 17,000 - 22,000; Full time

Job summary

21c Museum Hotel St. Louis is seeking a friendly Host to welcome guests as they arrive and seat them, creating the guests' first impression of the restaurant.

The Host will greet guests, answer phone inquiries, maintain a clean service area, and coordinate with teammates to ensure smooth seating and exceptional service. OpenTable experience is a plus, and a high school diploma is required.

Able to work nights and weekends; background check required.

Qualifications

• High school diploma or equivalent required.
• Experience with OpenTable preferred.
• Superior English communication skills.
• Able to work flexible hours including nights and weekends.
• Detail oriented, punctual, and professional.
• Able to pass a background check.
• Excellent customer service and friendly demeanor.

Responsibilities

• Greet arriving guests and seat them promptly.
• Answer phones and assist guests as they enter.
• Maintain a clean, professional appearance of the dining area.
• Provide excellent guest service and handle requests.
• Coordinate with team to ensure smooth seating flow.
• Deliver a prompt, accurate report of shift income.

Skills

English proficiency

Customer service

Punctuality

Communication skills

Education

High school diploma or equivalent

Tools

OpenTable

Job description

21c Museum Hotel St. Louis is seeking a friendly Host to welcome guests as they arrive and seat them, creating the guests' first impression of the restaurant.

The Host will greet guests, answer phone inquiries, maintain a clean service area, and coordinate with teammates to ensure smooth seating and exceptional service. OpenTable experience is a plus, and a high school diploma is required.

Able to work nights and weekends; background check required.