Guest Experience Host - Fine Dining & Warm Hospitality

Fleming's Prime Steakhouse; South Trail (FL); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Job summary

Fleming’s Prime Steakhouse & Wine Bar in Florida is seeking a friendly Host to welcome guests, answer phones, and keep the front of house organized and efficient. You will create memorable guest moments with warmth and clear communication, helping guests feel at ease while they wait and during transitions.

The role emphasizes one year of customer service experience, strong phone etiquette, and a proactive, team-focused attitude in a fast-paced dining environment.

Qualifications

• Minimum one year of previous experience providing customer service.
• Experience with answering customer calls and phone etiquette.

Responsibilities

• Greet incoming Guests in a welcoming manner.
• Answer phones and direct calls promptly and professionally.
• Maintain organized and friendly service to ensure guest satisfaction.
• Support team with tasks during peak times.

Skills

Customer service

Phone etiquette

Job description

Fleming’s Prime Steakhouse & Wine Bar in Florida is seeking a friendly Host to welcome guests, answer phones, and keep the front of house organized and efficient. You will create memorable guest moments with warmth and clear communication, helping guests feel at ease while they wait and during transitions.

The role emphasizes one year of customer service experience, strong phone etiquette, and a proactive, team-focused attitude in a fast-paced dining environment.