Guest Experience Host — Warm Welcomes & Service

Fleming's Prime Steakhouse; Palo Alto (CA); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k plan

Job summary

Fleming’s Prime Steakhouse is seeking a Host to create memorable guest experiences in a fast-paced restaurant setting. You will greet Guests warmly, manage seating and wait times, and coordinate with team members to ensure smooth service.

We value friendly, organized individuals who enjoy engaging guests and delivering warm Fleming’s hospitality. Prior customer service experience and professional phone etiquette are preferred to support smooth operations and guest satisfaction.

Qualifications

• Minimum one year of previous experience providing customer service.
• Experience with answering customer calls and phone etiquette.

Responsibilities

• Greet incoming and departing Guests in a welcoming manner.
• Be organized, friendly, and enjoy making small talk with Guests.
• Direct calls in a prompt and professional manner.

Skills

Customer service

Phone etiquette

Job description

Fleming’s Prime Steakhouse is seeking a Host to create memorable guest experiences in a fast-paced restaurant setting. You will greet Guests warmly, manage seating and wait times, and coordinate with team members to ensure smooth service.

We value friendly, organized individuals who enjoy engaging guests and delivering warm Fleming’s hospitality. Prior customer service experience and professional phone etiquette are preferred to support smooth operations and guest satisfaction.